Retailers face unique challenges, such as employee turnover, and competition for consumers. With Cornerstone, quickly find qualified people and retain valued employees with development that leads to satisfaction and dramatically improved customer service levels.
Enjoy full transparency with easy data visualizations that allows allowing managers to view skill match with one simple step.
One solution for fostering a productive workforce and a successful business
When customer loyalty is based on interactions with frontline employees, a well-trained workforce and understanding of skill gaps are important. Cornerstone for Retail is based on real client experiences visualizing holistic data to to support success, and providing a great employee experience. Give recruiters tools to quickly fill positions with right-fit people. Stay compliant and ahead of all regulatory changes. Address turnover rates and support strong customer service through employee development. Ensure everyone feels personally motivated and tie individual goals to the bigger picture: stellar customer service. Deliver brand consistency with a robust, highly configurable solution.
With Cornerstone, you can do all this and more:
- Use skills matrices to ensure employees they can perform their job. View skill matches in one simple step and support store manager promotions.
- Understands what’s going on across stores and channels.
- Tie development and goals to organizational initiatives.
- Implement quality control and process improvement initiatives, and enforce operational compliance.
Modern, tailored training boosts employee performance and supports organizational goals.
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