Cornerstone Success Services
We're Committed to the Client Experience
Cornerstone OnDemand is committed to providing every client with unparalleled service and support to maximize the value of their investment in Cornerstone solutions. As such, Cornerstone Success Services provides a dedicated team and the following success services to help our clients get the most from their deployments.
As the “voice of the customer”, Success Services stays plugged in to current business challenges facing our clients. Ever on the lookout for creative ways to help our clients solve business problems using Cornerstone, we encourage product feedback, whether as the outcome of a creative problem solving session, or via the Cornerstone Client Portal, where clients can provide feedback to Cornerstone Product Development Suggestions (our modern suggestion box!), regarding innovative views on product direction. We are proud to say that 100 percent of Cornerstone product development has been driven by our clients.
Success Services leads Release Communication to introduce new features and familiarize clients with how they can be used from a business context. From initial release announcements to our live webcasts and detailed release notes, we provide the foundation for you to build an effective communications plan for your internal teams.
Optimize How You’re Using Cornerstone!
Our Success Services professionals are experts with Cornerstone functionality and have extensive business experience with the underlying processes for which you use Cornerstone. In conjunction with our Consulting team, they can help you optimize your current use of Cornerstone, to ensure you are getting full benefit from the system. In addition, Success Services can suggest process improvement in relation to Cornerstone functionality, to bring added value to your business.
Learn, Share & Connect
Our client portal, Cornerstone Success Center, acts as a virtual, 24x7 user group while also allowing clients to test drive our enterprise social networking platform, Cornerstone Connect. Cornerstone Success Center takes advantage of Connect’s Web 2.0 and social networking functionality, providing clients with a forum for interacting with peers and Cornerstone team members to ask questions, learn more about Cornerstone’s features, share best practices, provide product suggestions, and much more!
To learn more, contact firstname.lastname@example.org.